WE BUY YOUR DIAMONDS AND JEWELRY!

Terms and Conditions for Buying Jewelry and Diamonds

Q. What will you NOT buy?
A. Listed below are some of the items we don’t buy

Sorry, but there is nothing we can do with these items
Stolen loot from your latest heist
Costume jewelry with no gold content
Steel, brass, copper and other non precious metals
Plastic, glass or metal beads and jewelry
Semi precious stones and rocks
Your collection of Mardi Gras beads
Items you don’t want melted and recycled
Sea glass and pearls
Your old silverware
Ancient artifacts
Gold plated items

Terms and Conditions:
The terms and conditions contained herein and those described on the Company's website (to be read in combination and referred to herein in their entirety as "The Agreement") shall be binding on each and every customer of Ideal Cultured Diamonds and shall inure in the benefit of Ideal Cultured Diamonds and Ideal Cultured Diamond's successors and assigns. If you would like a copy of the information on our website, please email alan@culturedwhitediamonds.com

Requirements for Use
Every customer must be at least twenty-one (21) years of age in order to sell precious metals or jewelry to Ideal Cultured Diamonds. In addition, every customer of Ideal Cultured Diamonds must be the actual legal owner of any and all gold, jewelry, and other property sold or attempted to be sold to Ideal Cultured Diamonds, and every customer must be acting on his or her own behalf and not as the agent or representative of another person. Ideal Cultured Diamonds may, but shall not be obligated or required to, request documentation or other proof of compliance with the requirements contained in this paragraph. By shipping your goods to Ideal Cultured Diamonds, you are agreeing to all terms and conditions set forth herein and those described on our website www.culturedwhitediamonds.com

Guaranty Against Loss
Ideal Cultured Diamonds will guaranty against loss of the total contents properly shipped to Ideal Cultured Diamonds in accordance with the instructions and procedures established by Ideal Cultured Diamonds and subject to the terms and conditions herein and as described at Ideal Cultured Diamonds.com. Ideal Cultured Diamonds reserves the right, in its sole discretion, to reject delivery of any mail, envelope or package which appears to be damaged, opened, or tampered with and any such mail, envelope or package will be returned by the post office to the customer. Ideal Cultured Diamonds shall have no liability to any customer for any such attempted delivery or return of any such items.

Limitation of Liability
This limitation of liability shall be binding on each and every customer and any third party, including, but not limited to, the customer and the customer's successors, assigns, insurance carriers and any other individual or entity asserting any right or claim relating to customer's transaction with Ideal Cultured Diamonds. In no event shall Ideal Cultured Diamonds be liable for any damages from the loss or destruction of property in its possession for any reason, including negligence, except as stated herein. In no event shall Ideal Cultured Diamonds be liable to any third party, including any insurance carrier. Ideal Cultured Diamonds shall not be liable for any subrogation claim brought by the customer's insurance carrier, and, by submitting an item to Ideal Cultured Diamonds, customer expressly and specifically waives any such subrogation claim on his or her behalf as well as on the behalf of his or her insurance carrier.

Ideal Cultured Diamonds liability is and shall be expressly and specifically limited to the LEAST of the following sums:
1. The liquidation value placed on the total contents by Ideal Cultured Diamonds in Ideal Cultured Diamonds sole discretion.
2. One-third (1/3) of the appraised value of the contents according to an appraisal submitted by a customer/seller to Ideal Cultured Diamonds, which appraisal was issued prior to the shipment of the item to Ideal Cultured Diamonds; and,
3. The sum of One Hundred ($100.00) Dollars.
The customer/seller expressly acknowledges and agrees that if there is no appraisal which was issued prior to the contents begin submitted to Ideal Cultured Diamonds, Ideal Cultured Diamond's liquidated value shall be conclusive and binding and further, that in no event shall Ideal Cultured Diamond's Liability exceed One Hundred ($100.00) Dollars.

Ideal Cultured Diamonds shall not be liable to anyone for any damages, including but not limited to, incidental, consequential, punitive, loss of profit or opportunity, other than as set forth herein above. By submitting the items, customer explicitly and expressly accepts this limitation of liability.
If you believe your diamonds and jewelry or other property is worth more than $100.00, we recommend that you insure your shipment for more at your own expense using any carrier you choose.

Verbal Offers
Any customer or prospective seller may request Ideal Cultured Diamonds to provide a telephone or e-mail quote for his or her items after such items have arrived at Ideal Cultured Diamond's processing facility. Verbal offers may, at the discretion of Ideal Cultured Diamonds, be recorded. Upon a verbal acceptance by the customer of the telephone or e-mail quote, payment will be issued by Ideal Cultured Diamonds within twenty four (24) hours of such acceptance, and the ten (10) day customer satisfaction holding period guaranty will no longer be applicable to such transaction.

Diamonds and Jewelry Disclaimer of Liability
Ideal Cultured Diamonds shall not be responsible for the contents of the diamond chart data appearing on its website. These charts are prepared by third parties other than Ideal Cultured Diamonds, and Ideal Cultured Diamonds includes such charts only for general information to its customers, and Ideal Cultured Diamonds shall not be liable to anyone who relies on the information contained therein.

Return Insurance Liabilities
If an item is returned to a customer, Ideal Cultured Diamonds will insure the item for no more than the amount offered by Ideal Cultured Diamonds regardless of what it was insured for when mailed by the customer to Ideal Cultured Diamonds, unless Ideal Cultured Diamonds is otherwise notified by e-mail or fax by the customer prior to the return shipment and the customer agrees to pay for any extra insurance requested. Ideal Cultured Diamonds shall, in its sole discretion, choose the return carrier, insurance and receipt verification method for each transaction.

Choice of Law, Waiver, and Claims
The Agreement shall be governed by the laws of the State of Utah without regard to its conflict of law provisions. Ideal Cultured Diamond's failure to exercise or enforce any right or provision of the Agreement will not be deemed to be a waiver of such right or provision. If any provision of the Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Agreement remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the services offered by Ideal Cultured Diamonds must be filed within six (6) months after such claim or cause of action arose or be forever barred. Any such claim or cause of action must be filed in the State of Utah. Ideal Cultured Diamonds shall be entitled to reimbursement for any and all costs incurred by it in defending any civil action filed or attempted to be filed in any jurisdiction outside of the State of Utah, including but not limited to, attorney's fees incurred by Ideal Cultured Diamonds.

Material Return
If you change your mind about selling your material or are dissatisfied with the amount of the payment you received, you must notify us immediately. If we do not hear from you by telephone or fax within TEN (10) DAYS of the date on the check we mailed to you, your material will be processed by our refiner. You must return the check before we will return your material. This time limitation cannot be waived for any reason. Ideal Cultured Diamonds will not be responsible for any loss or damage of any kind if the time limitations are not strictly followed. A shipping and handling charge will apply for material returned to the customer.

Waiting Period For A Claim
A customer who wishes to submit a claim to Ideal Cultured Diamonds must NOTIFY THE COMPANY IMMEDIATELY TO REQUEST A CLAIM FORM. In order to be processed, the claim form must be fully and accurately completed, signed and mailed to Ideal Cultured Diamonds CC in accordance with the claim form instructions. The customer must submit any and all supporting documentation with the completed and signed claim form. Failure to properly complete, sign and/or mail the claim form WITH PROOF THAT THE GOODS WERE MAILED TO Ideal Cultured Diamonds will result in the denial of the claim by Ideal Cultured Diamonds. There is a 30 day waiting period from the time the claim form is received by Ideal Cultured Diamonds and the claim is processed.